[Introduction] A Guide to Collecting Booking Payments

Efficiently managing your incoming payments is the heartbeat of your business operations. Whether you are a hotelier, a tour operator, or a travel service provider, PayDocker provides a suite of tools designed to move your invoices from "Draft" to "Paid" with minimal manual effort.

Depending on where you are in your invoicing journey today, use the paths below to find the specific guide that meets your needs.

1. I need to issue a new invoice
2. I need to manage or edit existing invoices
3. I want to automate the collection process
4. I need to analyze my performance

1. I need to issue a new invoice

If you are ready to bill a partner for a recent booking, you have two primary ways to get started.

• The Manual Path: For bespoke or one-off bookings, learn how to enter details, select currencies, and set up split rates manually.

  • Read: Generate invoice manually

• The Automated Path: If you have already imported your booking data into the platform, you can skip the data entry and generate invoices directly from your existing records.

  • Read: Generate invoice from your imported bookings

2. I need to manage or edit existing invoices

Invoicing isn't always a one-and-done task. Sometimes details change, or you need to check the status of a payment.

• Understanding Statuses: Not sure what "Pending Approval" or "Disputed" means? Get a breakdown of every invoice state and what action you need to take.

  • Read: Understanding your Invoice status

• Making Changes: If you have a draft that needs a correction—whether it’s a typo in the summary or a line item that needs deleting—this guide will walk you through the editing process.

  You cannot edit your finalised invoices. 

  • Read: Edit and manage your invoice drafts

3. I want to automate the collection process

The goal of PayDocker is to reduce the "chase" for payments. Once your invoice is finalized, you can trigger automated payment requests to ensure funds move according to your Smart Contract.

• Automating Requests: Learn how to turn an approved invoice into an active payment request that your buyer can settle instantly.

  • Read: Creating a payment request from your invoices

4. I need to analyze my performance

Data-driven businesses grow faster. Use the insights and reporting tools to see which partners are paying on time and where your revenue stands for the month.

• Invoicing Insights: Learn how to navigate your dashboard, use filters to find specific transactions, and interpret your itemized breakdowns.

  • Read: Navigating customer insights for your issued invoices [Non-accommodation]
  • Read: Navigating supplier insights for your received invoices [Non-accommodation]