Help PayDocker

Multiple factors can cause errors in the withdrawal process on our platform. Here are some of the common issues and how you can resolve them: Unable to key in the withdraw amount Issue: Unable to...

In special circumstances, we may request temporary access to your account to troubleshoot on your account. When such situations arises, you will be contacted by the PayDocker support team requestin...

If you are trying to gain access to your account for the first time, or you wish to change your password, you can do so with these simple steps. 1. Open the respective pages For non-property accoun...

As an added security measure for your transactions, you can create a temporary, unique code for token exchange with your suppliers.Once you have configured authorizations, the exchange of tokens an...

The security of payment accounts is crucial to protect customers from fraud, unauthorized transactions, and identity theft. It ensures the safety of your personal and financial information, as well...

PayDocker can help you streamline and simplify your hotel management with PayDocker by connecting multiple properties to the same software. Once you have registered, you will have access to a maste...

What you can do hereThe inventory function is only available to individual properties. This function allows you to upload and manage your inventory efficiently on PayDocker. If you are already usin...

What you can do hereTo manage your bookings that are currently not on the PayDocker website, you can upload your offline bookings via a CSV file. We highly recommend proceeding only if you have imp...

Acceptance of the latest PayDocker Service Agreement is required to protect your business. Before moving forward, it is important for you to review our Terms and Conditions, Privacy and Cookies Pol...

Tracking your payments is simple and automated. Whether you're tracking daily transactions or reconciling accounts, this feature helps streamline your workflow with zero manual effort. You can easi...