To send your booking payment or to receive your booking payments, please share with us the relevant information to create your booking payments. If you need to make or receive invoice payments, you can refer to this article instead: Invoice Loading List
Here are some terms that you will frequently see whether you are paying or getting paid:
- Buyers - Partners that have bought you service, and they will be sending you a payment
- Supplier - Partners that have supplied a service to you, and you will need to pay them
- Token - Payment method on PayDocker specific to VCC payments
- Token Collection fee - PayDocker charges that would be applied upon collection of token payment
In this article, we will be covering:
- Booking collection loading list explanation
- Booking payment loading list explanation
- Frequently Asked Questions
Booking Payment Loading information
Your Booking Payment Loading list would look like this:
A quick explanation of the above terms:
| Heading | Explanation | Restrictions |
| Date of Loading | Date that you have keyed in the entry |
|
| Supplier ID | This would be the unique Supplier ID that |
|
| Supplier Name | Your Supplier's name | |
| Booking Reference | Your Booking Reference ID |
|
| Guest Name | The guest name of the booking | |
| Rooms | The number of rooms booked |
|
| Check-in | Check-in date of the booking |
|
| Check-out | Check-out date of the booking |
|
| Booking payment currency | Currency that the booking is to be charged in |
|
| Booking Value | Total booking amount |
|
| Available | When is the payment available |
|
| Expiry | When the payment will expire |
|
| Loaded | A status update from PayDocker regarding the loading of your booking. |
|
| Token Reference ID |
A unique ID generated for this payment exchange once the booking payment is loaded. |
|
| Currency |
Currency of the Token to be exchanged |
|
| Collection Fee |
The PayDocker fee that will be applied upon collection of this invoice payment |
|
Booking Collection Loading information
Your Booking Payment Loading list would look like this:
A quick explanation of the above terms:
| Heading | Explanation | Restrictions |
| Date of Loading | Date that you have keyed in the entry |
|
| Buyer ID | This would be the unique Buyer ID that |
|
| Buyer Name | Your Buyer's name | |
| Booking Reference | Your Booking Reference ID |
|
| Guest Name | The guest name of the booking | |
| Rooms | The number of rooms booked |
|
| Check-in | Check-in date of the booking |
|
| Check-out | Check-out date of the booking |
|
| Booking payment currency | Currency that the booking is to be charged in |
|
| Booking Value | Total booking amount |
|
| Available | When is the payment available |
|
| Expiry | When the payment will expire |
|
| Loaded | A status update from PayDocker regarding the loading of your booking. |
|
| Token Reference ID |
A unique ID generated for this payment exchange once the booking payment is loaded. |
|
| Currency |
Currency of the Token to be exchanged |
|
| Collection Fee |
The PayDocker fee that will be applied upon collection of this invoice payment |
|
Here are some frequently asked questions related to onboarding:
What will happen after I have shared this information with PayDocker?
The PayDocker team will upload your booking information to our platform, and payment will be ready to be collected or sent across. If you are sending payments to your Suppliers, please ensure that you have sufficient balances in your account before uploading your booking information.
Here is an article on how to perform Top-ups to your balances.
If I need to make an adjustment to my booking payments or booking collections, how should I do it?
You can do so via this form. PayDocker team will process your submission within 24 hours and you will see the updates on the same sheet.