Welcome to PayDocker! To facilitate payments with your partners, they'll need to be on PayDocker. If they aren't already, you can easily invite them. To do so, PayDocker requires a list of their contact and setup information, along with the specific payment terms applicable to either your buyers (Demand) or suppliers (Supply).
This article will cover:
Buyer Onboarding List
Here is a quick explanation of the Buyer Onboarding List
| Heading | Explanation | Restrictions |
| Date | Date of your entry | |
| Buyer ID | Your internal ID for your partner. If you do not have an existing ID, you can create one for this form. |
|
| Buyer Name |
Your Partner's name We would recommend to share with us their full legal name. |
|
| Buyer Email |
Your Partner's contact email. |
|
| Buyer Country |
Which country is your Partner operating from |
|
| Currency |
This would be the currency in which your partner is transacting in |
|
| Payment Model |
This would determine what forms of payment you would like to use when dealing with your buyer/supplier |
|
| Fees paid by |
For each transaction, there may be fees that are chargeable. You can opt to have the fees payable by your partner, split, or by yourself. |
|
| Onboarded |
This is a status update from the PayDocker team regarding the onboarding status of your partner's onboarding. |
|
Supplier Onboarding List
Here is a quick explanation of the Supplier Onboarding List
| Heading | Explanation | Restrictions |
| Date | Date of your entry | |
| Supplier ID | Your internal ID for your partner. If you do not have an existing ID, you can create one for this form. |
|
| Supplier Name |
Your Partner's name We would recommend to share with us their full legal name. |
|
| Supplier Email |
Your Partner's contact email. |
|
| Supplier Country |
Which country is your Partner operating from |
|
| Currency |
This would be the currency in which your partner is transacting in |
|
| Payment Model |
This would determine what forms of payment you would like to use when dealing with your buyer/supplier |
|
| Fees paid by |
For each transaction, there may be fees that are chargeable. You can opt to have the fees payable by your partner, split, or by yourself. |
|
| Onboarded |
This is a status update from the PayDocker team regarding the onboarding status of your partner's onboarding. |
|
Here are some frequently asked questions related to onboarding:
What will happen after I have shared the information with PayDocker?
1. Their accounts will be created and configured based on the payment terms shared with us
2. An invite will be sent out to your partner from PayDocker
Our PayDocker system will send an invite email with your company logo attached. Your partner can accept or reject the invite. If they reject it, you will be notified through the same sheet.
In the event that our invite email goes unnoticed by your partners, PayDocker will send up to 3 follow-up emails. If the invite still goes unnoticed after 3 follow-ups, we will assume that the invite has been rejected. You may choose contact your partners directly to re-invite them separately.
Can I still edit the information on the sheet if you realize there has been a mistake?
Unfortunately, you will not be able to edit any information once it has been processed by the PayDocker team. If edits are required to be made, you can key in a new entry.