Setting up your Property account

Welcome to PayDocker! PayDocker streamlines your payment operations in two key ways:

1. Assisting you in receiving payments seamlessly.
2. Helping you make payments effortlessly.

Both ways would require you to go through different steps. 

Using PayDocker to receive payment

Stage 1: Set up your PayDocker account

This step would involve accepting our terms and conditions, and also uploading your bank account information to our platform

Stage 2: Connect with your partners

If you are receiving payments, your role in the transaction is a supplier. Online travel agencies would assume the role as a buyer. In this case, you may encounter 1 of 2 scenarios:

1. If your buyers are on PayDocker, you will need to establish the partnership
2. Your buyers are not on PayDocker, you will need to invite them to join

Stage 3: Receive your payment

Once the booking is completed, your buyers will send the payment to you in the form of a token. During this stage, there will be 2 processes to complete:

• Collect the token created by your buyer
• Create the object to send to your buyer

To understand this exchange of token and object, you can find more information on this article: Understanding your sales and purchases

Stage 4: Withdraw your earnings

Once stage 3 is completed, you will see the changes in your balances.

To collect your earnings, you can withdraw your balances.

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Using PayDocker to make payment

Stage 1: Set up your PayDocker account

This step would involve accepting our terms and conditions, submit your business information for KYC and also uploading your bank account information to our platform

For all businesses using PayDocker to make payments would have to go through our rigorous KYC process to ensure the safety and security of your payments. This verification process may take up to 48 hours.

Stage 2: Connect with your partners

If you are making payments, your role in the transaction is a buyer. Online travel agencies would assume the role as a supplier. In this case, you may encounter 1 of 2 scenarios:

1. If your suppliers are on PayDocker, you will need to establish the partnership
2. Your suppliers are not on PayDocker, you will need to invite them to join

Stage 3: Top up your balance

To make payments, you would need to ensure that there is enough balance to make the payment. Learn how to top up your balances here.

Stage 4: Make payments

Once the transaction has been completed, you will be required to complete the following process:

• Make payments and collect object sent by your supplier.

To understand this exchange of token and object, you can find more information on this article: Understanding your sales and purchases

Still confused what's the difference between both? Here's a quick summary table to organise the key differences: