Regardless of the services you offer in the travel industry, you can also expand your presence on the PayDocker Marketplace by establishing connections and fostering transactional partnerships with other non-accommodation provider businesses. Here's how you can take the first step to initiate connections with existing active users on PayDocker.
In PayDocker, there are 2 roles in a business transaction - Buyers and Suppliers.
- If you are a demand partner, click here to review the steps
- If you are a property, click here to review the steps
- Manage your existing connections (For both)
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Steps for connection
The process to connect with another business on our platform is extremely similar regardless of their roles. Who you should connect with:
- If you are connecting with a buyer: Demand
- If you are connecting with a supplier: Supply
- If you are connecting with a property partner: Property
For the purpose of this article, we will use connecting with Buyers (Other demand partners) as an example.
1. Under Connect in the left panel, select Demand.
2. On the Demand Partner Page, choose the purpose for engaging with the demand partner:
2.1 Room Procurement & Booking Related Services: Select Bookings (1)
2.2 Any Other Services: Select Services (2)
3. Search for the desired demand partner. As they are listed alphabetically, use the filter to narrow your search.
4. After identifying the demand partner, click Submit to prompt a pop-up.
5. In the pop-up, if you have any messages, input them in the box (1); otherwise, click Submit (2) directly.
6. Once the connection request is successfully sent, you'll receive a confirmation message.
Once the connection has been successfully accepted, you will see the status change to Accepted
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Steps for Property Partner account
1. Under Partner in the left panel, select Demand.
Property accounts will only be able to connect with demand partners, therefore, you will only see demand partner accounts displayed in the list of available partners.
2. On the Partner Page, choose the purpose for engaging with the demand partner:
2.1 Room Procurement & Booking Related Services: Select Bookings (1)
2.2 Any Other Services: Select Services (2)
3. Search for the desired demand partner. As they are listed alphabetically, use the filter to narrow your search.
4. After identifying the demand partner, click Submit to prompt a pop-up.
5. In the pop-up, if you have any messages, input them in the box (1); otherwise, click Submit (2) directly.
6. Once the connection request is successfully sent, you'll receive a confirmation message.
Once the connection has been successfully accepted, you will see the status change to Accepted
Managing your Existing Connections
If required, you may temporarily suspend a connection.
1. Just like when you previously searched for them, locate them via filter in the relevant sections, depending on whether they are categorized as a Property, Demand, or Supplier.
2. Along the row, click Freeze.
To reconnect, simply click Unfreeze.
Status Description
These are the available status types and actions:
| Status & Actions | Description |
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Status (----): No connection request was sent. Action (Submit): Click submit to send request. |
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Status (Submitted): Your connection request was successfully sent. Action (Waiting confirmation): Awaiting the other party's response. |
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Status (Accepted): The other party has accepted your connection request and you both are now connected on PayDocker. Action (Freeze): If required, select Freeze to suspend the connection. |
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Status (Suspended): The connection has been frozen. Action (Unfreeze): If required, select Unfreeze to resume connection. |