Purchase Tokens

URL: https://dashboard.paydocker.com/purchases-token

A Token is a temporary digital contract, identified by a unique ID, between authorized Users and PayDocker. It is meant for procuring travel accommodations and/or services and is issued by Buyers on PayDocker.

In this article, we will cover how to: 

• Create a Token 
• Load Funds into the Token
  • Schedule your loading
• Unloading Funds from your Token
• Edit and freeze tokens
• Deleting tokens
• Send Tokens

Create a Token 

To create a Token, head to Purchases (1) then Tokens (2)

From there you will then click + Create Token.

 

A form to fill in the details of your booking will appear as follows. Please fill in all the details in order to successfully create a token

To note:

• You will need to ensure that there is enough balance in your account in order for the token to be generated. This amount will take into consideration PayDocker's fees as well
• All PayDocker fees will be transparently shown on the relevant transaction for your consideration
• If you choose to send the token now, the token will be sent once it is loaded. For send later, the token will be sent on its expiry date. 

 

Load Funds into the Token

Once the tokens have been generated, you will be required to load funds into the token and then send it out. 

You can only load a token if:

1. Token has not expired
2. There are sufficient balances in your account

Here is how you can load a token: 

1. Go into the token that you wish to load and click load token

 

2. Then, fill up the details in this pop-up, namely the amount to be loaded. Do take note of our Fees as well for this particular transaction as well as it would impact the total value of the token (Value of the Token should also take into account the PayDocker fees.)

Once you have completed this step, click Load to start the loading process. 

 

 

What happens during the loading process

During the loading process, PayDocker software will confirm the following details:

• Check if Authentication is required
  • If you have set up Two-step authentication on your profile, we will request for an authentication code either through your email or an authenticator app
• Check if there is sufficient balance for that currency within the account to cover both the amount required and fees charged
  • If you need to increase your balance, please refer to this article: Balances - Marketplace Token and Object Purchase (Top Up)

If the loading process is successful, you will be given a Transaction ID that would represent this unique token and token value you have just loaded on. Your balance will reflect a negative amount, coming from the loaded value.

If the loading process is unsuccessful, please refer to the error and re-submit the token loading request. 

 

Schedule your loading

In the event that you would like to schedule your token load process, you can easily do so on our platform as well. Do take note, the load conditions found in the normal loading process applies to scheduled loading too.

 

1. Click Schedule

You will then see the schedule load pop-up. Click Schedule to confirm your settings. 

The pre-determine schedule loads time will take place at 00:00 GMT +8:00 on the date that you have selected. Scheduled loading will go through the same loading process before the loading is confirmed.

 

Unloading Funds from your Token

To unload funds, follow these steps: 

1. Go into the token that you wish to unload and click unload token

 

This will take you into a pop-up where you can choose the amount to unload

 

You can only unload a token if:

1. Token has not expired
2. Your unload amount is less than or equal to the token balance

What happens during the unloading process

During the loading process, PayDocker software will confirm the following details:

• Check if Authentication is required
  • If you have set up Two-step authentication on your profile, we will request for an authentication code either through your email or an authenticator app

If the unloading process is successful, you will be given a Transaction ID that would represent this unique token and token value after you have unloaded. Your balance will reflect a positive amount, coming from the unloaded value.

If the unloading process is unsuccessful, please refer to the error and re-submit the token loading request. 

 

Edit and freeze tokens

After generating tokens, you can still have the choice to edit the name, available and expiry dates of the token.

 

1. Click edit token

Then, fill up the pop-up with the amended details and click save

 

You can also choose to freeze the token by clicking freeze

You can also unfreeze this token at a later date if required. 

 

Deleting tokens

The process of deleting tokens that have already been generated and loaded would go as follow: 

1. You will be required to authorise this transaction, if you have two-factor authentication set up 
2. Your token would need to have 0 value before deleting
   • To unload the value, refer to this section: Unloading Funds from your Token

To delete, you can find the button within the token view

 

 

 

Once you have successfully frozen or deleted your tokens, the status will change respectively. 

 

Send Tokens

During the generation of your tokens, you will be able to configure the token to be send now or send later. 

If you would like to send your tokens immediately, you should click send now. However, if you would like to generate and load your token first then send it later, click send later. 

• To send your tokens later, you will need to return to the token view and click Send token

Once the tokens have been successfully sent, an email will be delivered to the receiving party automatically.